In addition to the published price, we may charge you for shipping, freight, taxes and all other expenses that we incur in connection with the shipping of your order.
Sometimes a product dosen't meet your expectations, so we offer a 30-day money-back guarantee even if you've used some of the product. Before you ship it back, we might be able to help resolve the issue, so follow the steps below.
Email Us: info@ozoneapothecary.com
Call Us: (517) 331-9334
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1
EMAIL US
Shoot us a quick email to let us know what's wrong. If we can't fix it, go to step 2.
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2
INCLUDE A NOTE
Package the product with a note that includes your name, email address and reason for return.
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3
SHIP IT
Ship it to 105 N, Bridge St. PO Box201, Dimondale, MI 48821.
FAQ
Do you ship internationally?
Yes! We can ship all over the world. Please call us for rates.
Who pays customs and border fees?
You will be responsible for any fees that may be charged by your government or the carrier for entry into your country. If we ship via DHL or UPS, they will act as your broker.
How can I track my order?
Once a label has been created for your order, we will send you an email with your online tracking information. Make sure to check your spam folder if you don't see it.
Can I return my product for any reason?
We have a 30 day money back guarantee. If you are not fully satisfied, you can ship your product back to us within 30 days of your purchase for a full refund.
Who pays the shipping cost for returns?
As are very thankful for our customers and would love to be able to provide free return shipping, but if you have simply changed your mind about your order or don't like the product, you'll need to pay for return shipping.
